Support Coordination
Level 2 and Level 3 in Illawarra

Support Coordination Level 2 and Level 3 inIllawarra

Support Coordination Level 2 and Level 3 in Illawarra

An NDIS plan can open real possibilities, but working out where to actually start isn’t always obvious. Support Coordination helps you make sense of your plan, connect with providers who genuinely fit, and use your funding in a way that supports the life you actually want. Across the Illawarra, our aim is to make the whole process feel clearer and a lot less overwhelming.

We’re BB Disability & Mental Health Services, a registered NDIS provider based in Dapto, bringing experience in disability support, mental health, and social work. We support people across Wollongong, Dapto, Kiama, and the wider Illawarra.

Maybe you’ve just received your first plan, gone through a review, or found your current supports aren’t working anymore. Maybe you’re simply tired of the calls, the comparisons, and trying to figure out what your funding actually means. None of that has to sit on your shoulders alone, we take it one step at a time with you.

What Might a Week of Support Coordination Actually Feel Like?

Week of NDIS Support Coordination in Illawarra

Everyone’s journey here looks a little different, because no two plans, goals, or situations are quite the same. Some people just need a hand getting started, others need someone steady beside them through a big change, a move, or a season that feels harder than usual.

A Look at What This Support Might Involve

  • Getting started: Sitting down together, warmly, to work through your NDIS plan and talk through what each part actually means for you.
  • Finding support: Helping you find the right people, personal care, community access, therapy, accommodation, whatever your plan calls for.
  • Making the calls: Being right there with you as you reach out to providers, ask questions, weigh things up, and get appointments locked in.
  • Working toward your goals: Gently checking in on what’s working, what isn’t, and where a small change might help you move forward.

At its heart, Support Coordination is simply about helping you feel confident and cared for while using your plan. We keep things in words that make sense and always stay focused on what matters most to you. Whenever you feel ready, say hello or make a referral and we’ll take it from there together.

What Sets Our Support Coordination
Apart in the Illawarra?

  • We’re based in Dapto, working with people across the Illawarra every day.
  • A reply reaches you within 2 working hours on weekdays, no waiting around wondering.
  • Our team brings real experience in disability, mental health, and psychosocial support.
  • We offer both Level 2 and Level 3 Support Coordination.
  • We explain your options properly, without burying you in confusing terms.
  • Plans shift, providers change, and life rarely goes exactly to script, we understand that.
  • You make the decisions, we’re simply here with information, support, and a steady hand when things feel complicated.
  • We’re fully registered with the NDIS and hold ourselves to the NDIS Practice Standards.

Good Support Coordination was never about telling you what to do. It’s about helping you understand your options, speak up for what you need, and make choices that genuinely fit your life.

Let’s Start This Journey Together

Say hello whenever suits you

No need to have your whole plan figured out first. Call 1300 070 724 or send us an email, and we’ll start with an easy, unhurried chat.

Bring your plan and whatever’s on your mind

We’ll look at where things stand for you now, what you’d like a hand with, and what you’re hoping to work toward. Any questions about your plan are more than welcome.

We shape your support around what actually matters

Together we’ll look at providers, services, and the next steps worth taking, and we’ll keep checking back in as your needs or circumstances shift.
Take whatever time you need, reach out or make a referral whenever it feels right.

Where Can You Actually Find Us Across the Illawarra?

We provide Support Coordination in Wollongong, Dapto, Kiama, and right across the wider Illawarra. Whether you’d rather support close to home, help connecting with providers a little further afield, or simply someone who genuinely knows the local area, we’re glad to help.

Alongside Support Coordination, we also offer In-Home Support, Community Access and Activities, Supported Independent Living, Specialist Disability Accommodation, Short-Term and Medium-Term Accommodation, and Psychosocial Recovery Coaching. If several parts of life need support at once, we can help you see the bigger picture and work out what to tackle first.

Support Coordination near you in Illawarra
Support Coordination service areas across Illawarra

Support Coordination a Little Closer to Home

Not sure what’s nearest to you? We also run Support Coordination in Nowra, or call
1300 070 724 and we’ll help point you the right way.

Support Coordination service areas across Illawarra

What Our Families Say

Every story here belongs to someone we’ve had the privilege of walking alongside. Trusting someone with your NDIS plan and your personal goals matters, and every conversation gets treated with real care and respect.

A Few Common Questions About Support Coordination

A Few Common Questions About Support Coordination

Suooor Coordination
Participant using mobility support outdoors
They help you understand and genuinely use your NDIS plan, finding providers, organising services, preparing for plan reviews, working through problems, and keeping the focus on what matters to you.
Level 2 helps you understand your plan, connect with providers, and get supports in place. Level 3, sometimes called Specialist Support Coordination, tends to suit more complex situations needing a higher level of coordination. We’re happy to talk through what fits your needs.
Yes, and you don’t need to wait for your next review. We can help you understand the funding and supports already in your plan, then work through practical next steps together.
Yes. If housing, SDA, SIL, or another living arrangement is part of your goal, we can walk you through the process, explore what’s available, and connect you with the right people, at your own pace.
Yes, if that’s what you’d like. Family, carers, nominees, and other trusted people are welcome to be involved, while every decision still stays yours.

A Few Common Questions About Support Coordination

A Few Common Questions About Support Coordination

Participant using mobility support outdoors
They help you understand and genuinely use your NDIS plan, finding providers, organising services, preparing for plan reviews, working through problems, and keeping the focus on what matters to you.
Level 2 helps you understand your plan, connect with providers, and get supports in place. Level 3, sometimes called Specialist Support Coordination, tends to suit more complex situations needing a higher level of coordination. We’re happy to talk through what fits your needs.
Yes, and you don’t need to wait for your next review. We can help you understand the funding and supports already in your plan, then work through practical next steps together.
Yes. If housing, SDA, SIL, or another living arrangement is part of your goal, we can walk you through the process, explore what’s available, and connect you with the right people, at your own pace.
Yes, if that’s what you’d like. Family, carers, nominees, and other trusted people are welcome to be involved, while every decision still stays yours.

Let’s Make Sense of Your Plan Together

You don’t need to understand your whole plan before reaching out. Tell us what feels confusing, what you’re trying to organise, or what you’d like to change. We’ll listen closely and help you explore Support Coordination across the Illawarra.

Call 1300 070 724 or send us an email, and we’ll reply within 2 working hours on any weekday. You’re also welcome to visit us at 6 Osborne Street, Dapto NSW 2530, Monday to Thursday 8:30 am to 5 pm, and Friday 8:30 am to 3 pm.

Come & have a chat

Let’s Make Sense of Your Plan Together

You don’t need to understand your whole plan before reaching out. Tell us what feels confusing, what you’re trying to organise, or what you’d like to change. We’ll listen closely and help you explore Support Coordination across the Illawarra.

Call 1300 070 724 or send us an email, and we’ll reply within 2 working hours on any weekday. You’re also welcome to visit us at 6 Osborne Street, Dapto NSW 2530, Monday to Thursday 8:30 am to 5 pm, and Friday 8:30 am to 3 pm.