In-Home Support
across the Illawarra

In-Home Support across the Illawarra

In-Home Support across the Illawarra

Home is where you should feel most comfortable. In-Home Support gives you someone by your side with the everyday things that help life run more smoothly, from meals and personal care to cleaning, shopping and getting ready for the day. Across the Illawarra, we support you to stay comfortable at home, keep your routine and do more for yourself at your own pace.

We’re BB Disability & Health Services, a registered NDIS provider based in Dapto. Our team has a strong background in disability, mental health and social work, and we support people across Dapto, Wollongong, Shellharbour, Kiama and the wider Illawarra.

Asking for help at home can feel like a big step. You may only need a little support each week, or you may need someone there more often. Either way, we take the time to understand what would make your days feel easier, calmer and more like your own.

What Could a Week of In-Home
Support Actually Look Like?

What Could a Week of In-Home

Every home works differently, so support should adjust to fit yours. That might look like a few hours a week, daily visits, or something more regular, depending on your NDIS plan.

A Look at What a Week Might Involve

  • Mornings: A hand getting started, personal care, breakfast, and a medication prompt if that’s part of your plan.
  • Weekdays: Meals, a supermarket trip, tidying up, washing, or getting you to appointments on time.
  • Afternoons: Dinner underway, thinking ahead to the days coming up, or someone nearby while you chip away at something you’re working on.
  • Weekends: Time with people you love, hobbies, getting out and about, or simply keeping things familiar.

Funding for In-Home Support usually sits within your NDIS plan. We’ll talk through what works in plain, easy terms, no paperwork headaches. When you’re ready, say hello or make a referral and we’ll go from there.

What Makes People Across the Illawarra Choose Us?

  • We’re genuinely local, not a distant call centre, and we know the Illawarra and the people who call it home.
  • Enquiries get a reply within 2 working hours on any weekday, no waiting around for us to get to it.
  • Mental health support runs through everything we do, it’s never an afterthought.
  • We work with people living with physical, intellectual, and psychosocial disabilities.
  • Home support is personal, and feeling at ease with your team genuinely matters.
  • You’re always in the driver’s seat, we listen and adjust as things change for you.
  • We’re fully registered with the NDIS and hold to the NDIS Practice Standards in everything we do.
People Across the Illawarra

What Happens Once You Take
That First Step?

That respect shows up from the very first conversation, here’s exactly what happens once you take that first step.

Say hello, whenever suits you, no rush at all

There’s no need to have things sorted before you call, we’re just glad you reached out. Call 1300 070 724 or send us an email, and we’ll take it gently from there together.

Tell us a little about what home life is like for you

What’s your routine like? What would you love a hand with? What’s already going well, and where do you think support could genuinely help?

Let’s shape support around your actual life, together

From there, we build something that fits, and your team gets to know your routine, your little preferences, and the small things that turn an ordinary day into a good one.
Take whatever time you need, there’s truly no rush to reach out or make a referral. Once you’re ready, it might help to know exactly where across the Illawarra we can reach you too.

Where Can We Actually Reach You
Across the Illawarra

We provide In-Home Support right across the Illawarra, including Wollongong, Dapto, and Kiama. Whether you’re close to family, settled into a familiar routine, or simply want to stay comfortable in your own space, we’re happy to talk through what could genuinely work for you.

Alongside In-Home Support, we also offer Supported Independent Living, Community Access and Activities, Support Coordination, Psychosocial Recovery Coaching, and Specialist Disability Accommodation. Lots of people combine more than one service, so it’s always worth a quick chat about what else could suit the way you want to live.

What Could a Week of In Home Support Actually Look Like illwara
In-Home Support Closer to Home

In-Home Support Closer to Home

Not sure what’s closest to you? No worries, we also run In-Home Support in Nowra, or give us a call on 1300 070 724 and we’ll happily help you find the right fit.

In-Home Support Closer to Home

What Our Families Say

Every story here comes from a participant or family we have had the honour of supporting. We know that welcoming a support worker into your home takes trust, and we never take that trust lightly.

What People Across the Illawarra Gently Ask Us

What People Across the Illawarra Gently Ask Us

What People Across the Illawarra Gently Ask Us
Participant using mobility support outdoors

Is it okay to reach out if I only think I might need a small amount of help in the Illawarra?

Yes, completely. We’re a registered NDIS provider, Registration Number 4050098162, and we’re happy to talk through even a little bit of support to see what fits your week.

Yes. Plenty of people receive In-Home Support while living with family, a partner, or housemates. It can build your own independence with everyday tasks, while giving your family a bit more breathing room too.

We know how much it matters to feel at ease with whoever comes into your home. We do our best to keep things consistent, matching you with people who genuinely understand your routine and what you need.

In-Home Support comes to you, in the home you already live in. Supported Independent Living generally suits people who need regular daily support in a shared or supported living arrangement. Both are worth exploring together, and we’ll help you find what feels right.

Your NDIS plan and your goals shape what’s available to you. If you’re not sure what your plan covers, our Support Coordination team can help you work out the next step.

What People Across the Illawarra Gently Ask Us

What People Across the Illawarra Gently Ask Us

Participant using mobility support outdoors

Is it okay to reach out if I only think I might need a small amount of help in the Illawarra?

Yes, completely. We’re a registered NDIS provider, Registration Number 4050098162, and we’re happy to talk through even a little bit of support to see what fits your week.

Yes. Plenty of people receive In-Home Support while living with family, a partner, or housemates. It can build your own independence with everyday tasks, while giving your family a bit more breathing room too.

We know how much it matters to feel at ease with whoever comes into your home. We do our best to keep things consistent, matching you with people who genuinely understand your routine and what you need.

In-Home Support comes to you, in the home you already live in. Supported Independent Living generally suits people who need regular daily support in a shared or supported living arrangement. Both are worth exploring together, and we’ll help you find what feels right.

Your NDIS plan and your goals shape what’s available to you. If you’re not sure what your plan covers, our Support Coordination team can help you work out the next step.

Come Talk to Us Whenever You’re Ready

You can reach out exactly as you are, nothing needed first, we’re just glad you’re here. Share a little about your home life, what’s feeling hard right now, and what kind of support would brighten things up. We’ll listen closely and gently help you explore In-Home Support across the Illawarra.

Call 1300 070 724 or send us an email, and we’ll get back to you within 2 working hours on any weekday. You’re always welcome to drop by 6 Osborne Street, Dapto NSW 2530, Monday to Thursday 8:30 am to 5 pm, and Friday 8:30 am to 3 pm.

Come & have a chat

Come Talk to Us Whenever You’re Ready

You can reach out exactly as you are, nothing needed first, we’re just glad you’re here. Share a little about your home life, what’s feeling hard right now, and what kind of support would brighten things up. We’ll listen closely and gently help you explore In-Home Support across the Illawarra.

Call 1300 070 724 or send us an email, and we’ll get back to you within 2 working hours on any weekday. You’re always welcome to drop by 6 Osborne Street, Dapto NSW 2530, Monday to Thursday 8:30 am to 5 pm, and Friday 8:30 am to 3 pm.

Let’s Connect
Let’s Connect
Make a Referral
Make a Referral