We know how confusing an NDIS plan can feel when you first receive it. You’re not alone in that, and you haven’t done anything wrong. We see it all the time, plans full of terms nobody’s taken the time to explain, and that’s exactly why we’re here.
We’re BB Disability & Mental Health Services, a Support Coordination provider in Wollongong, based just down the road in Dapto. Our team sits with you, goes through your plan step by step, and finds providers who actually suit your life, someone we’ve thought about and chosen with you in mind. We build your support around what matters to you. We’re local, we live here, and caring for people the honest way is simply how we do things.
Level 2 or Level 3? Here’s the Simple Version
Level 2 is for anyone who needs a hand finding their way through their NDIS plan and connecting with the right providers. It’s practical, hands-on, and all about getting things moving for you.
Level 3 is for situations that are a little more complex, where extra clinical knowledge and closer coordination across several services makes the real difference.
Not sure which one applies to you? That’s exactly what we help you work out first.
Who Actually Looks After Your Plan?
Our coordinators come from mental health social work and nursing backgrounds, so we understand more than just the paperwork, we understand what you’re going through too. We’ve supported the Wollongong community for years, and we’re proud finalists in the 2026 Australian Small Business Champion Awards.
What matters most to us is the little wins, like someone telling us their week finally feels manageable. Give us a call on 1300 070 724 and we’ll work it out together.
Where We Support You
Wherever you’re based, chances are we’re already there. We run Support Coordination right across Wollongong and the wider Illawarra, Shoalhaven and Southern Highlands, with dedicated teams in Dapto, Nowra and Kiama too. If Wollongong isn’t quite the right spot for you, one of these towns might be sitting a lot closer to home.
And Support Coordination is just the start. We also run Supported Independent Living and Specialist Disability Accommodation in Wollongong, and plenty of the people we support end up using more than one service at once. Worth a quick chat to see what else might fit your plan.
Find Support Closer to Home
Curious what’s closest to you? We also support Support Coordination in Dapto, Kiama, Nowra, and across the wider Illawarra region, each with the full range of support on offer. If you’d rather skip the browsing, call us on 1300 070 724, we’ll help you find the right fit, wherever you’re based.
What Families Are Saying
Every story here comes from a family we’ve helped find their way through an NDIS plan, and we treasure the trust it took to share it.
