An NDIS plan can open real possibilities, but working out where to actually start isn’t always obvious. Support Coordination helps you make sense of your plan, connect with providers who genuinely fit, and use your funding in a way that supports the life you actually want. Across the Illawarra, our aim is to make the whole process feel clearer and a lot less overwhelming.
We’re BB Disability & Mental Health Services, a registered NDIS provider based in Dapto, bringing experience in disability support, mental health, and social work. We support people across Wollongong, Dapto, Kiama, and the wider Illawarra.
Maybe you’ve just received your first plan, gone through a review, or found your current supports aren’t working anymore. Maybe you’re simply tired of the calls, the comparisons, and trying to figure out what your funding actually means. None of that has to sit on your shoulders alone, we take it one step at a time with you.
What Might a Week of Support Coordination Actually Feel Like?

Everyone’s journey here looks a little different, because no two plans, goals, or situations are quite the same. Some people just need a hand getting started, others need someone steady beside them through a big change, a move, or a season that feels harder than usual.
A Look at What This Support Might Involve
- Getting started: Sitting down together, warmly, to work through your NDIS plan and talk through what each part actually means for you.
- Finding support: Helping you find the right people, personal care, community access, therapy, accommodation, whatever your plan calls for.
- Making the calls: Being right there with you as you reach out to providers, ask questions, weigh things up, and get appointments locked in.
- Working toward your goals: Gently checking in on what’s working, what isn’t, and where a small change might help you move forward.
At its heart, Support Coordination is simply about helping you feel confident and cared for while using your plan. We keep things in words that make sense and always stay focused on what matters most to you. Whenever you feel ready, say hello or make a referral and we’ll take it from there together.
Where Can You Actually Find Us Across the Illawarra?
We provide Support Coordination in Wollongong, Dapto, Kiama, and right across the wider Illawarra. Whether you’d rather support close to home, help connecting with providers a little further afield, or simply someone who genuinely knows the local area, we’re glad to help.
Alongside Support Coordination, we also offer In-Home Support, Community Access and Activities, Supported Independent Living, Specialist Disability Accommodation, Short-Term and Medium-Term Accommodation, and Psychosocial Recovery Coaching. If several parts of life need support at once, we can help you see the bigger picture and work out what to tackle first.


Support Coordination a Little Closer to Home
Not sure what’s nearest to you? We also run Support Coordination in Nowra, or call
1300 070 724 and we’ll help point you the right way.

What Our Families Say
Every story here belongs to someone we’ve had the privilege of walking alongside. Trusting someone with your NDIS plan and your personal goals matters, and every conversation gets treated with real care and respect.




