In-Home Support and Independent
Living Options in Wollongong

In-Home Support and Independent Living Options in Wollongong

In-Home Support and Independent Living Options in Wollongong

Feeling at ease in your own home matters more than almost anything else. In-Home Support puts someone alongside you for the parts of daily life that can be hard to manage alone, things like meals, personal care, cleaning, shopping and getting ready in the morning. In Wollongong, our goal is simple: help you stay settled at home, keep your own routine, and do as much for yourself as you’re able to, at your own pace.

We’re BB Disability & Mental Health Services, a registered NDIS provider based in Dapto. Our team brings real experience in disability, mental health and social work, and we support people across Dapto, Wollongong, Kiama and the wider Illawarra.

Reaching out for support at home isn’t always easy to do. Some people need just a little help each week, others need someone there more often. Whatever the amount, we take the time to understand what would genuinely make your days feel calmer and more like your own.

What Support Could Feel Like

What-Support-Could-Feel-Like

Every home has its own rhythm, and that’s exactly why your support should feel like it was built just for you. Maybe that’s a few cheerful hours a week, a friendly face each day, or something more frequent, all shaped around what your NDIS plan allows.

A Look at What a Week Might Involve

  • Mornings: A helping hand to start the day right, personal care, a good breakfast, and a gentle medication reminder if that’s part of your plan.
  • Weekdays: Meals sorted, a fun trip to the shops, some tidying up, laundry done, or a lift to appointments so you’re never rushing.
  • Afternoons: Dinner coming together, planning something to look forward to, or good company nearby while you get stuck into something you enjoy.
  • Weekends: Quality time with the people who matter most, hobbies you love, getting out and about, or simply savouring a weekend that feels like your own.

The best part? In-Home Support is usually covered through your NDIS plan, and we make it easy to understand, no paperwork stress, just clarity. Excited to get started? Say hello or make a referral and let’s make it happen together.

Why Choose Us for In-Home Support
in Wollongong?

  • We’re a genuinely local team, not a call centre somewhere else, and Wollongong and the wider Illawarra are home turf to us.
  • Enquiries get a reply within 2 working hours on any weekday, no sitting around waiting.
  • Mental health support is woven into everything we do, it’s never an add-on.
  • We work alongside people living with physical, intellectual and psychosocial disabilities.
  • Support in your home is personal, and feeling comfortable with your team genuinely matters to us.
  • You stay in control, we listen closely and adjust as things change for you.
  • We’re a fully registered NDIS provider and hold to the NDIS Practice Standards in everything we do.

How This Actually Begins

You’ll feel that care from the very first chat, and here’s exactly what happens once you reach out.

Say hello, whenever it suits you

There’s nothing you need to sort out ahead of time, we’re just glad you’ve reached out. Call 1300 070 724 or send us an email, and we’ll take things gently from there, together.

Tell us a little about your home life

What does your routine look like? Where would a hand genuinely help? What’s already working well, and where’s the gap?

We shape support around your life, together

From there, we build something that actually fits, and your team gets to know your routine, your preferences, and the small things that turn an ordinary day into a good one.
Take whatever time you need, there’s truly no rush to reach out or make a referral. Once you’re ready, it helps to know exactly where across Wollongong and the wider Illawarra we can support you too.

Where Else We Support You Beyond Wollongong

Our In-Home Support reaches across the region, with local teams in Dapto, Moss Vale, and Kiama. Whatever matters most to you, staying near family, keeping your routine, or simply feeling settled at home, we’re happy to talk it through.

Beyond In-Home Support, we also offer Supported Independent Living, Community Access and Activities, Support Coordination, Psychosocial Recovery Coaching, and Specialist Disability Accommodation. Combining services is common, so it’s worth a chat about what else might fit your life.

Explore SDA Support By Location
Explore SDA Support By Location

Support a Little Further Out

Not sure which location suits you best? We also provide In-Home Support in Nowra and across the wider Illawarra region. Call us on 1300 070 724 and we’ll help point you the right way.

Explore SDA Support By Location

What Our Families Say

Welcoming someone new into your home isn’t a small thing, and we don’t take it lightly. Every family below chose to share their experience with us, and we’re grateful for that.

Questions We Hear from Wollongong Families

Questions We Hear from Wollongong Families

What People Usually Ask Us .
What People Usually Ask Us .
Definitely. We’re a registered NDIS provider, Registration Number 4050098162, and we’re always happy to chat, even if it’s just a small amount of support you’re after.

 Absolutely. Lots of people do, whether that’s with a partner, relatives, or housemates. It helps you build your own independence day to day, while giving everyone else a bit more breathing room too.

We get how much that matters. We do our best to match you with someone who really gets to know you and your routine over time.

One comes straight to your door, right where you already live. The other suits people who want daily support in a shared home. Either way, we’ll help you find what feels right.

It all comes down to your NDIS plan and goals. Not sure what’s covered? Our Support Coordination team is happy to help you sort it out.

Questions We Hear from Wollongong Families

Questions We Hear from Wollongong Families

Participant using mobility support outdoors
Definitely. We’re a registered NDIS provider, Registration Number 4050098162, and we’re always happy to chat, even if it’s just a small amount of support you’re after.
Absolutely. Lots of people do, whether that’s with a partner, relatives, or housemates. It helps you build your own independence day to day, while giving everyone else a bit more breathing room too.
We get how much that matters. We do our best to match you with someone who really gets to know you and your routine over time.
One comes straight to your door, right where you already live. The other suits people who want daily support in a shared home. Either way, we’ll help you find what feels right.

It all comes down to your NDIS plan and goals. Not sure what’s covered? Our Support Coordination team is happy to help you sort it out.

Let’s Take the First Step Together

Come as you are, there’s nothing you need to prepare first, we’re just glad you’re here. Tell us a little about your home life, what’s feeling hard at the moment, and what kind of support would make things easier. We’ll listen closely and help you explore In-Home Support in Wollongong, at your own pace.

Call 1300 070 724 or send us an email, and we’ll get back to you within 2 working hours on any weekday. You’re always welcome to drop by 6 Osborne Street, Dapto NSW 2530, Monday to Thursday 8:30 am to 5 pm, and Friday 8:30 am to 3 pm.

Come & have a chat

Your First Step Starts Here

You don’t need to have it all figured out, not even close. Just tell us a little about where you’re at, and we’ll listen with care and help find what’s right for you.

Call us on 1300 070 724 or send us an email, and we’ll get back to you within 2 working hours on any weekday. You’re also welcome to come say hello at 6 Osborne Street, Dapto NSW 2530, Monday to Thursday 8:30 am to 5 pm, Friday 8:30 am to 3 pm.