About Us

About Us

BB Disability and Health Services is under the leadership of BB Trust,which is managed by a group of senior social workers as well as mental health professionals, all united by a shared commitment to providing compassionate, person-centred support across the Illawarra and Shoalhaven.

BB Disability and Health Services is under the leadership of BB Trust, which is managed by a group of senior social workers as well as mental health professionals, all united by a shared commitment to providing compassionate, person-centred support across the Illawarra and Shoalhaven.

Meet the People Who Truly Care About You

Meet the People Who Truly Care About You

Do you know that feeling when you find exactly the right people at exactly the right time?

People who just get it. Who live in the same streets as you, understand the everyday rhythm of life here in the Illawarra and Shoalhaven and show up for you with genuine warmth and care.

That is who we are at BB Disability and Health Services. A registered NDIS provider based right here in Dapto, supporting people with disability and mental health needs across Wollongong, Shellharbour, Kiama, Nowra, Moss Vale and the beautiful Illawarra and Shoalhaven every single day.

We are not a big corporate company. We are your neighbours. And caring for people is simply who we are.

What Makes Us DifferentWhat Makes Us DifferentWhat Makes Us Different

What Makes Us Different

Every person who comes to us deserves to feel truly heard, genuinely valued and completely safe. These are not just words to us. They are the way we work every single day.

We Actually Listen

We are fully present with you every time you speak. We sit together, hear your whole story and let everything you share shape the support that follows. Because good support starts with truly understanding the person in front of us.

We Are Right Here When You Need Us

Got a question? Something on your mind? You will never wait long to hear from us. We get back to you within 2 working hours on any weekday because you deserve to feel heard quickly and never left wondering.

We Find What Works for You

Your life is unique and your support should be too. We genuinely love finding something that fits your real everyday life here in the Illawarra and Shoalhaven beautifully.

You Are Always in Charge

You know yourself better than anyone. At every step we ask what you want, listen carefully and adjust with a smile. Your comfort and happiness always come first.

What Makes Us DifferentWhat Makes Us DifferentWhat Makes Us Different

What Makes Us Different

Every person who comes to us deserves to feel truly heard, genuinely valued and completely safe. These are not just words to us. They are the way we work every single day.

We Actually Listen

We are fully present with you every time you speak. We sit together, hear your whole story and let everything you share shape the support that follows. Because good support starts with truly understanding the person in front of us.

We Are Right Here When You Need Us

Got a question? Something on your mind? You will never wait long to hear from us. We get back to you within 2 working hours on any weekday because you deserve to feel heard quickly and never left wondering.

We Find What Works for You

Your life is unique and your support should be too. We genuinely love finding something that fits your real everyday life here in the Illawarra and Shoalhaven beautifully.

You Are Always in Charge

You know yourself better than anyone. At every step we ask what you want, listen carefully and adjust with a smile. Your comfort and happiness always come first.

The People Who Care For You

Michele

Operations Manager

Mark

Mark

Business Manager

Lyndall

Team Leader

Amelia

Team Leader

Bethany

Bethany

Quality & Compliance Coordinator

Ashish

Team Leader

Erin

Erin

Support Coordination & Psychosocial Recovery Coach

Angela

Angela

Support Coordination & Psychosocial Recovery Coach

Ashley

Ashley

Finance Manager

Soumya

Rostering Coordinator

Paula

Paula

Admin Officer

Niamh McNamara

Niamh McNamara

Admin Officer

The People Who Care For You

Michele

Operations Manager

Mark

Mark

Business Manager

Lyndall

Team Leader

Amelia

Team Leader

Bethany

Bethany

Quality & Compliance Coordinator

Ashish

Team Leader

Erin

Erin

Support Coordination & Psychosocial Recovery Coach

Angela

Angela

Support Coordination & Psychosocial Recovery Coach

Ashley

Ashley

Finance Manager

Soumya

Rostering Coordinator

Paula

Paula

Admin officer

Niamh McNamara

Niamh McNamara

Admin officer

What We Believe in

The photo says everything. Real people. Real smiles. Real joy. This is what we believe in and this is the feeling we bring to every person we support.

Kindness

Every person who comes to us is met with warmth, patience and zero judgment. That is just who we are.

Belonging

You belong here. Your voice matters here. Your story is always treated with the greatest care and respect.

Believing in You

We believe in you on your good days and your hard ones. We stay close and steady as you discover your own strength.

Growing With You

Your needs change as life changes and that is perfectly okay. We grow and change with you every step of the way.

Proud award winner 2025

Kindness

Every person who comes to us is met with warmth, patience and zero judgment. That is just who we are.

Belonging

You belong here. Your voice matters here. Your story is always treated with the greatest care and respect.

Believing in You

We believe in you on your good days and your hard ones. We stay close and steady as you discover your own strength.

Growing With You

Your needs change as life changes and that is perfectly okay. We grow and change with you every step of the way.

A Team That Loves Coming to Work

Honestly? You notice it pretty quickly.

The people at BB Disability are genuinely happy to be here. When you are having a rough day they show up with warmth. When you need someone to talk to they listen with their whole heart. When something needs fixing they sort it out with kindness and without any fuss.

They chose this work because it fills them with real joy. And you will feel that from the very first moment you meet them.

A Team That Loves Coming to WorkWhat We Hope For YouWhat We Hope For You

What We Hope For You

Every person who walks through our door brings something precious with them. Their own story, their own dreams and their own quiet hope for a better and happier life.

We hold that hope carefully. We believe that good things are always possible. And we are here every single day to help make them real for you.

What We Hope For YouWhat We Hope For YouWhat We Hope For You
A Team That Loves Coming to Work

A Team That Loves Coming to Work

Honestly? You notice it pretty quickly.

The people at BB Disability are genuinely happy to be here. When you are having a rough day they show up with warmth. When you need someone to talk to they listen with their whole heart. When something needs fixing they sort it out with kindness and without any fuss.

They chose this work because it fills them with real joy. And you will feel that from the very first moment you meet them.

What We Hope For You

Every person who walks through our door brings something precious with them. Their own story, their own dreams and their own quiet hope for a better and happier life.

We hold that hope carefully. We believe that good things are always possible. And we are here every single day to help make them real for you.

What We Hope For You

Walking Alongside Indigenous Participants

We are deeply honoured to have Michael Roberts as our Indigenous Client Officer.

Michael brings warmth, deep cultural wisdom and a genuinely caring presence to everything he does. With his guidance we support Indigenous participants across the Illawarra and Shoalhaven in a way that truly honours who they are and where they come from.

We acknowledge the traditional owners of the land on which we work and live. We pay our respects to their elders past, present and future and honour their deep and lasting connection to country, culture and community.

Michael Roberts

Indigenous Client Officer

Walking Alongside Indigenous Participants

We are deeply honoured to have Michael Roberts as our Indigenous Client Officer.

Michael brings warmth, deep cultural wisdom and a genuinely caring presence to everything he does. With his guidance we support Indigenous participants across the Illawarra and Shoalhaven in a way that truly honours who they are and where they come from.

We acknowledge the traditional owners of the land on which we work and live. We pay our respects to their elders past, present and future and honour their deep and lasting connection to country, culture and community.

Michael Roberts

Indigenous Client Officer

Staying Connected to the People and Places You Love

A full and happy life is built on connection.

A familiar face in Dapto. A favourite coffee spot in Wollongong. A friendly local group in Nowra. A gentle afternoon in Kiama with someone warm and caring beside you.

These small and beautiful moments are what make life truly rich. And we are here to help you find them, enjoy them and hold onto them.

Questions People Ask Us

Every question deserves a real and honest answer. Here are the ones we hear most.

Is BB Disability a registered NDIS provider?

Yes. Fully registered (number 4050098162) and a proud 2025 Health Improvement Award winner. You’re in safe hands.

We’re based in Dapto and cover Wollongong, Shellharbour, Kiama, Nowra, Moss Vale and the wider Illawarra and Shoalhaven.

SIL, SDA, Support Coordination, Psychosocial Recovery Coaching, In-Home Support and more. We’ll always find the right fit for you.

Within 2 working hours on any weekday. Someone warm and real will always get back to you soon.

Questions People Ask Us

Every question deserves a real and honest answer. Here are the ones we hear most.

Questions People Ask Us

Is BB Disability a registered NDIS provider?

Yes. Fully registered (number 4050098162) and a proud 2025 Health Improvement Award winner. You’re in safe hands.

We’re based in Dapto and cover Wollongong, Shellharbour, Kiama, Nowra, Moss Vale and the wider Illawarra and Shoalhaven.

SIL, SDA, Support Coordination, Psychosocial Recovery Coaching, In-Home Support and more. We’ll always find the right fit for you.

Within 2 working hours on any weekday. Someone warm and real will always get back to you soon.

Come and Have a Chat With Us

You do not need to have it all figured out. Just come as you are and bring whatever is on your heart.

Tell us a little about yourself and what you are hoping for. We will listen with care, ask gentle questions and find the right path forward together.

Whenever you are ready we will be here, warm and waiting.

fill in the form on our contact page and we will be with you within 2 Working hours on any weekday.

Chat With Us

Come and Have a Chat With Us

No perfect words needed. No need to have it all figured out.

Just come as you are and take one small step. We will be right here.

fill in the form on our contact page and we will be with you within 2 Working hours on any weekday.

Chat With Us